Hope Career Opportunities

Admissions Coordinator

Hope International University

Position Information

Position: Admissions Coordinator – Online and Graduate Admissions


Organizational Relationship: Reports to Enrollment Data Analyst 


Position Status: Non-exempt, 40 hours per week 


Position Summary: The Admissions Coordinator oversees the following: 1) admissions process for all applications to the Graduate and Online programs 2) preparation of the admission reports, including the weekly applicant report 3). The Admissions Coordinator also provides administrative assistance to the Enrollment Data Analyst, including system maintenance and updates. 


Duties & Responsibilities: 

The mission of these duties is to provide exceptional customer service to the on-campus guests of Hope International University and to facilitate a smooth and responsive application process for all applicants which will contribute to the attainment of the enrollment goals for the Online and Graduate Admissions Office and University. This position is responsible for processing all Online and Graduate applications including the creation and updating of all application files, transcript evaluations, and assisting in mailing communication to applicants in a timely manner. 

  • Process all Online and Graduate applications and documents, including creating and updating files, sending acceptance and file status letters, updating SIS system (Anthology) and Salesforce accordingly, as well as maintaining and updating the digital and physical files. 
  • Create unofficial transcript evaluations for prospective students. 
  • Maintain and operate the Salesforce Data Loader for all inquiry files, test scores, etc. 
  • Assist Enrollment Data Analyst with regular Salesforce maintenance, including merging duplicates, adding new users, and data integrity. 
  • Oversee the creation of reports for Admissions Team in Anthology and Salesforce. 
  • Serve as administrative assistant to Enrollment Data Analyst. 
  • Participate in admission office team meetings, training meetings and team building activates and remain informed of Hope International University’s admission process, campus activities and opportunities. 


Employment Standards: 

QUALIFICATIONS: To fulfill this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


Education/Experience: Bachelor’s degree, previous experience with data management software, event planning experience. Advanced knowledge of MS Office (Outlook, Excel and Word). 


Knowledge and Skills: Strong written and verbal communication skills including phone and email etiquette. Strong attention to detail and organizational skills required. Must 

demonstrate an ability to maintain a high level of confidentiality. Strong interpersonal skills and creative, problem-solving abilities. 


Mental Demands: Must be self-motivated and have the ability to work independently, as well as part of a team. 


Visual Demands: Extensive use of computer monitor, proofreading. 


Physical Demands: Extended intervals on keyboard, able to lift/move up to 25 pounds. 


Environment: Friendly fast paced office environment. Extensive contact with various publics of the University and general public requiring exemplary customer service skills. 


Character: Must embody Christian character and be actively involved in a local church. 


The above position description is intended to outline the general nature and level of work performed by people in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Other duties may be assigned.

Type: Full Time

Church / Organization Information

Hope International University

Location: Fullerton, CA, United States

Contact Information

Contact Name: Ellen Nialis

Contact Email: [email protected]

Contact Mailing Address: 2500 Nutwood Ave