Undergraduate Admissions Counselor

Hope International University

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Position Information

Organizational Relationship: Reports to the Director of Traditional Undergraduate Admissions

Position Status: Hourly, Non-Exempt, Full-time (evening, weekend, and overnight travel required at times)

Position Summary: Under the supervision of the Director of Traditional Undergraduate Admissions, this position assists in the enrollment growth for undergraduate programs and participates in recruitment and marketing efforts aimed at attracting new students to the University. In addition, the position coordinates activities and provides services relating to the recruitment of prospective students and assists applicants to the University through the admissions process.

Duties & Responsibilities:

Recruitment/Enrollment

• Participates in the development and implementation of a strategic recruitment plan for undergraduate programs in assigned territory.
• Responsible for management of designated student pool in Salesforce and Campus Nexus
• Provide weekly enrollment updates to the Director of Traditional Undergraduate Admissions.
• Execute continual follow-up with prospective students, inquires, and applicants, according to current admissions processes and policies.
• Assists in coordinating and assisting with recruitment events as directed by the Director of Traditional Undergraduate Admissions.
• Fully participates in marketing activities and recruitment events for undergraduate programs.
• Leads and facilitates recruitment presentations at assigned events.
• Educates students and families about current financial aid programs and processes
• Administers, as directed, pre-enrollment events that require University-wide collaboration.
• Participates in the recruitment of established partnership programs.
• Assists the University in developing and advancing relationships with high schools and community colleges, especially within designated territory.
• Develops and nurtures community relations with churches, colleges, high schools, etc.
• Visits community colleges regularly and participates in transfer days and fairs.
• Responsible for providing preliminary transcript evaluations for prospective transfer students.
• Collaborates to develop, implement, and maintain transfer guides.
• Remains current on HIU programs with ability to recruit students into all HIU programs, especially undergraduate on-campus programs.
• Provide excellent customer service to prospective students, current students, and parents, answering questions pertaining to admissions.
• Promote cooperation, teamwork, and coordination between the various departments of the University toward the end of honoring the Lord and providing the best possible services to constituents.
• Travel to and recruit students from assigned territories and schools, especially during September-November (must be willing to occasionally stay overnight and work weekends when needed).
• Other duties as determined by the Director of Traditional Undergraduate Admissions.

Employment Standards:

QUALIFICATIONS: To fulfill this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent must possess a valid driver's license with a clean driving record.

Education/Experience: Must have a bachelor's degree. Customer service experience required. Sales or counseling experience preferred.

Knowledge and Skills: General understanding of higher education as an industry, and the demands of Enrollment Management. Must possess an outgoing personality and be comfortable leading conversations and presentations. Excellent written and verbal communication skills. Proficiency in Microsoft Office Applications required. Previous CRM experience preferred. Possess general knowledge of Hope International University.

Mental Demands: Self-motivated, proactive, and able to take initiative; highly organized, detail- and multi-task oriented; ability to set priorities and responsibilities; competency in problem solving; ability to deal effectively with a variety of personalities and various cultural backgrounds. Strong in time management, follow-through, and responsibility.

Visual Demands: Extended viewing of computer monitor; proofreading, photocopying, filing, and quality control.

Physical Demands: Extended time at keyboard/computer monitor and telephone. Ability to stand and converse with people at events for hours at a time. Must be able to lift 25 pounds. Must be able to drive a vehicle for extended periods of time

Environment: Fast paced office environment, service-oriented, multi-cultural. Extensive contact with support staff, faculty, students, prospective students, church leaders, and the general public.

Character: Must possess high level of integrity, embody Christian character and be actively involved in a local church.

The above position description is intended to outline the general nature and level of work performed by people in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Other duties may be assigned.

Type: Full Time

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Church / Organization Information

Hope International University

Location: Fullerton, CA, United States

Contact Information

Contact Name: HR Director

Contact Email: [email protected]

Contact Phone: 7148793901

Contact Mailing Address: 2500 E. Nutwood Ave