Student Affairs Office Manager

Hope International University

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Position Information

Organizational Relationship: Reports to the Vice President for Student Affairs (VPSA)

Position Status: Non-exempt, Full-time (32 weekly hours, generally Monday-Thursday, unless determined otherwise). $25/hour, benefits-eligible.

Position Summary: Provide guidance on student affairs strategy; high-level administrative support to the offices that comprise the Division of Student Affairs; supervise student workers; and general office management.

Duties & Responsibilities:

• Model caring relationships with students through personal interaction and as an effective role model of a committed Christian life.
• Provide strategic advice to the Vice President for Student Affairs (VPSA) and area directors on how to best serve our students and fulfill departmental objectives.
• Serve as point leader for key events and initiatives, such as student leadership selection and training, holiday planning, and other seasonal activities.Responsible for the day-to-day organization and administrative support of the various offices that comprise the Division of Student Affairs.
• Serve as an available source of accurate information for all Student Affairs visitors, including students, faculty, staff, campus guests, parents, etc.
• Perform administrative and clerical duties of a sometimes complex or demanding nature including heavy flow of phone calls, referrals to appropriate offices or staff, and scheduling appointments when necessary.
• Establish and maintain close working relationships for effective operations and seamless communication with various University offices.
• Organize and coordinate office functions and activities, including ordering supplies and requesting office maintenance.
• Complete requisitions and check requests, credit card reconciliations, and other business office needs for VPSA and area directors.
• Coordinate all emergency drills and maintain our mass communication system.
• Oversee the information/reception desk in the lobby of the student center, including the selection, training, supervision, and evaluation of information desk student workers.
• Administrate and “own” responsibility for parking management.
• Collect and maintain all students’ health immunization and insurance records.
• Enter student information into various databases and Campus Management software.
• Attend all staff, departmental, or university-wide functions as directed by the VPSA. · All other duties, as assigned, by the VPSA.

Employment Standards:

QUALIFICATIONS: To fulfill this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Bachelor’s degree preferred with administrative support experience or equivalent.

Knowledge and Skills:

• A vibrant and authentic Christian faith and worldview consistent with the University’s mission and values are required.
• Basic computer proficiency, including familiarity with Microsoft suite of tools, typing skills, and ability to learn and use computer databases.
• Excellent telephone and inter-personal communication skills.
• Strong administrative, organizational, and clerical skills.
• Basic supervision skills – ability to manage entry-level student employees.

Mental Demands: Must be able to effectively manage multiple projects, problem solver, organized and detail-oriented, self- directed, able to delegate and prioritize responsibilities, and able to deliver exemplarily customer service.

Physical Demands: Extended intervals at a computer keyboard

Visual Demands: Extended hours on a computer monitor screen

Environment: Small office space with many interruptions and lots of people interactions

Character: Must embody Christian character and be actively involved in a local church.

Do you need an accommodation to perform the essential functions of this job? 

If yes, please provide a detailed description of what tasks, if any, you will need accommodation to perform, and explain what type of accommodation you will need. The University will review your request and determine whether reasonable accommodations can be made. Please submit this directly to the Office of Human Resources.

Physical requirements:

Frequent pushing, carrying, lifting

Standing 50%

Walking 30%

Sitting 20%

Lifting 30+lbs.

Carrying 30+lbs.

Pushing 30+lbs.

Internal and external relationships:

Internal: Vice-President for Student Affairs, athletics, staff, faculty, student employees, and volunteers

External: Community partnerships, prospective students, and their families

The above position description is intended to outline the general nature and level of work performed by people in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Other duties may be assigned.

Type: Full Time

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Church / Organization Information

Hope International University

Location: Fullerton, CA, United States

Contact Information

Contact Name: HR Director

Contact Email: [email protected]

Contact Phone: 7148793901

Contact Mailing Address: 2500 E. Nutwood Ave, Fullerton