Hope Career Opportunities

Financial Aid Counselor

Hope International University

Position Information

Organizational Relationship: Director of Student Financial Services

Position Status: Non-exempt, full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Position Summary: The Financial Aid Counselor will counsel students and parents about financial aid programs and provide general financial aid information to students and the community. The Senior Financial Aid Counselor evaluates financial aid applications, awards need-based and merit-based aid, represents the college to students and parents at outreach activities and with public and private organizations, attends training workshops and conferences, and keeps informed of changes to financial aid programs to ensure compliance with federal and state regulations as well as institutional policies.

Duties and Responsibilities:

  • Counsel students and parents regarding:

         o general financial aid process

         o eligibility requirements

         o documentation and verification requirements

         o rights and responsibilities pertaining to student loan borrowing and debt

  • Give professional judgment when necessary
  • Participate in/conduct financial aid presentations during Preview Days

Verification of Financial Aid:

  • Processing and verification of federal, state, and institutional aid
  • Collect necessary documentation from student and/or parent
  • Verify Title IV recipients as needed
  • Determine loan amounts and eligibility
  • Confirm enrollment and satisfactory academic progress
  • Return Title IV funds as needed

Communication:

  • Frequent communication with Director of Student Financial Services, Senior Financial Aid Counselor, Loan Specialist, and students

Miscellaneous:

  • Assists in developing, preparing, and disseminating forms and informational material
  • Performs other duties as assigned by the Student Financial Services Department

Employment Standards:

QUALIFICATIONS: To fulfill this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience: Bachelor’s degree and/or at least 1 year of financial aid experience preferred.

Knowledge and Skills: Federal regulations pertaining to the administration of Title IV aid, EDconnect, COD, NSLDS, Pell Grants, and Cal Grants; Microsoft Office Suite; ability to manage multiple projects and deadlines effectively; writing skills; awarding/packaging; counseling techniques; public speaking; knowledge of compliance requirements; evaluation of satisfactory progress standard; interpersonal communication skills. Familiarity with campus management software is desired.

Mental Demands: Problem-solving; ability to prioritize responsibilities and exercise independent judgment, especially regarding state, federal, college, and office policies and procedures; ability to adapt to changes

Visual Demands: Extended viewing of a computer monitor, proofreading, and quality control.

Physical Demands: Extended intervals at the keyboard, ability to lift/move up to 30 pounds, periodic registrations required long intervals of standing. The position may require climbing stairs and walking to various offices on campus.

Environment: Very busy, team-oriented, fast-paced environment; must be able to maintain confidential information; extensive contact with students, outside agencies, faculty, and staff. May require occasional late hours and weekends.

Character: Must embody Christian character and be actively involved in a local church

Do you need an accommodation to perform the essential functions of this job? 

If yes, please describe which tasks, if any, you will need accommodation to perform, and explain what type of accommodation you will need. The university will review your request and determine whether a reasonable accommodation exists which would allow you to perform the essential functions of the job without imposing hardship on the university, or other employees, or posing a direct threat to the health and safety of staff and faculty.

Physical requirements

Frequent pushing, carrying, and lifting

Standing 20%
Walking 20%
Sitting 60%
Lifting 20+lbs. 
Carrying 20+lbs.
Pushing 20+lbs.

Internal and external relationships:

Internal: Director of Student Financial Services, Vice President for Business and Finance, staff, faculty, and students

External: Community partnerships and prospective students and their families

The above position description is intended to outline the general nature and level of work performed by people in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Other duties may be assigned.

Hourly Pay Rate: $25.00


Type: Full Time




Church / Organization Information

Hope International University

Location: Fullerton, CA, United States


Contact Information

Contact Name: HR Director

Contact Email: [email protected]

Contact Phone: 7148793901

Contact Mailing Address: 2500 E. Nutwood Ave, Fullerton