University News

Coronavirus Response

Posted: May 27, 2020



Updated on May 23, 2020

// CARES ACT student financial assistance information is posted here.

 

Dear HIU Community,

On Thursday, March 19, 2020, Governor Newsom issued a stay at home order to protect the health and well-being of all Californians and to establish consistency across the state in order to slow the spread of COVID-19. The stay at home order is in effect until further notice.  Accordingly, the Fullerton and Anaheim campuses will remain closed until further notice, with the exception of work related to facilitating distance learning and essential functions. Thank you for your extraordinary grace and patience as we pivoted to complete online learning recently. I know we are all adjusting to this new normal.

Here's where we stand as of April 23, 2020:

  • Commencement is still scheduled for August 8 on the Fullerton campus, live and in person.
  • Fall semester is still scheduled to start on time, face to face, as normal.
  • Dorms will open on time as normal.
  • Sports will likely be starting just a bit later than normal. But we are not certain of that yet. The NAIA and GSAC are working with all schools to get this nailed down soon.
  • We are going to extraordinary lengths to make sure the campus is clean and safe.
  • We are processing refunds for spring 2020 dorms and food. Refunds for graduating students have already been processed. Credits for returning students will be posted to accounts during the first week of May.

Residence Halls

  • All residents who can return home are strongly encouraged to do so.  Please email Housing at housing@hiu.edu regarding check-out procedures.
  • The residence halls will remain open and we will continue to provide limited, “grab & go” style food service, which will include three meals per day.
  • If you plan to stay in the residence halls please email housing@hiu.edu with your intent to be on campus and any dietary restrictions you may have.
  • For residents that will remain in the residence halls, each resident will live in separate rooms to ensure we can maintain social distancing protocols.  Your flexibility in these alternative room arrangements is appreciated.
  • To arrange for the pickup of your belongings, please email housing@hiu.edu to schedule pickup times. Housing will issue an email shortly which will include instructions on how to communicate with us your plans for your property.

Online Instruction

Traditional undergraduate classes and MFT semester classes will be taught online beginning Monday, March 30, 2020, through the rest of the semester. Please expect to receive additional information on the transition to the online learning format this week from your instructors.

Bookstore Operations

Although the campus bookstore is closed, it remains open online at http://www.hope.bkstr.com to meet your needs and currently all online orders have free shipping.  For all students who have rented textbooks and have a deadline in place for returning/checking them in at the end of the semester, please watch your email for updates on an extension to the due date until June 18, 2020. With the bookstore closure, you may ship to the store free of charge via FedEx.  You can sign into your account and print a free shipping return label to ship back to the store.  On the Rentals page, click “Return all Rentals by Mail” to begin.  To avoid any late fees, please return all rented books to the bookstore by the return date.  You will continue to receive reminders as the due date approaches, along with a link to be able to print your return label.

If you have any questions, please contact Robert Mercado, Store Manager, at (714) 992-5911 or ramercado@hiu.edu.

Student Workers

Due to the closure of the Fullerton and Anaheim campuses, we are deeply saddened that effective April 1, 2020, work shifts will no longer be available for the balance of the semester, with very limited exceptions. Please contact Stacey Gerhart, Director of Career Development, at (714) 879-3901 x 2309 or sgerhart@hiu.edu with any further questions.

Chapel

Our Thursday Chapel has moved online!  Please expect more information soon on how to connect with other Royals as we worship the Lord and learn from His word online.  If you have any questions regarding our online Chapel, please contact Joey Ross, Director of Campus Ministries at (714) 879-3901 x 1294 or jaross@hiu.edu.

Wellness and Mental Health

We have several resources to help you cope with any stress and anxiety you may be experiencing during these unprecedented times:

  • Hope Counseling Center, (714) 879-3901 x 1266
  • Joey Ross, Director of Campus Ministries, (714) 879-3901 x 1294 or jaross@hiu.edu
  • Stacey Gerhart, Director of Career Development & Wellness Coordinator, (714) 879-3901 x 2309 or sgerhart@hiu.edu
  • Linnea Purvis, Women’s Resident Director & Wellness Coordinator, (714) 879-3901 x 1644 or lpurvis@hiu.edu

Communication with Faculty & Staff

Since the Fullerton and Anaheim campuses have been closed until further notice, the vast majority of faculty and staff have begun telecommuting from home in accordance with Governor Newsom’s stay at home executive order. The best way to reach faculty and staff is via email.  Faculty and staff are adjusting to a new rhythm of workflow and are making every effort to respond to emails within 24 hours.  We appreciate your patience as our faculty and staff adjust to telecommuting.

2020 Spring Commencement

The 2020 Spring Commencement will take place on Saturday, August 8, 2020.  Please stay tuned for more information as we get closer to the event.

Refunds

HOUSING

Due to the closure of the Fullerton campus, students in residential housing are eligible receive a prorated refund for seven weeks of the original Spring 2020 Semester, based on an analysis of the individual student’s account.  Students that remain in residential housing based on verifiable need are eligible to receive a prorated refund based on the actual date of departure from residential housing or no refund if staying through the end of the Spring 2020 Semester. For graduating students, refunds (net of any previously outstanding account balance) will be deposited into the personal checking or savings account that was provided to the Student Financial Services Department, or mailed to the student’s permanent address on file with the University.  For returning students, refunds will be applied as credits to any outstanding account balance for the 2019-2020 school year and any remaining credit balance will applied to residential housing costs for the 2020 Fall Semester.

MEAL PLANS

Students on a meal plan are eligible to receive a prorated refund for seven weeks of the original Spring 2020 Semester, based on an analysis of the individual student’s account.  Students that remain in residential housing based on verifiable need that also have meal plans are eligible to receive either a prorated refund based on the actual date of departure from residential housing or no refund if staying through the end of the Spring 2020 Semester.  For graduating students, refunds (net of any previously outstanding account balance) will be deposited into the personal checking or savings account that was provided to the Student Financial Services Department, or mailed to the student’s permanent address on file with the University.  For returning students, refunds will be applied as credits to any outstanding account balance for the 2019-2020 school year and any remaining credit balance will applied to residential meal plan costs for the 2020 Fall Semester.

PARKING FEES

Due to the closure of the Fullerton campus, students are eligible receive a prorated refund for seven weeks of the original Spring 2020 Semester, based on an analysis of the individual student’s account.  Students that remain in residential housing based on verifiable need are eligible to receive a prorated refund based on the actual date of departure from residential housing or no refund if staying through the end of the Spring 2020 Semester.  For graduating students, refunds (net of any previously outstanding account balance) will be deposited into the personal checking or savings account that was provided to the Student Financial Services Department, or mailed to the student’s permanent address on file with the University.  For returning students, refunds will be applied as credits to any outstanding account balance for the 2019-2020 school year and any remaining credit balance will applied to parking fees for the 2020 Fall Semester.

TUITION & STUDENT FEES 

HIU recognizes that the transition to online learning driven by the Fullerton and Anaheim campuses has caused a significant change to the delivery method of our traditional in-classroom instruction.  We have focused our efforts on ensuring that all students continue in their courses of instruction, maintain their credits and either complete the Semester or graduate on time.  The University’s costs for providing online instruction for the balance of the Semester are expected to be similar to in-classroom instruction.  Accordingly, the University will not be providing refunds for tuition or student fees.

Any refund credits will be posted to your student ledger accounts within four weeks.  If you have any questions after the refund credit is applied to your student ledger account, please contact Student Financial Services at (714) 879-3901 x 2202.

We see evidence of what it means to be a Royal unfold each day as we hear stories your flexibility, creativity, perseverance and how the Lord is working through the circumstances we’re all facing under the promise we all have from Him in Romans 8:28.  We will get through this together!  We are Royals!

In Him,

 

Dr. Paul H. Alexander

University President

 

  • To view President Alexander's video about plans for restarting this Fall, click here.
  • CARES ACT student financial assistance information is posted here.